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This store has earned the following certifications.
Sync to Music: Your LED light strip has a built-in microphone and can change colors based on ambient sound. The lights flash in sync with your music's beats, showing how colors change with the rhythm.
Customizable Colors & Length: You can create any color combination using the Tuya app, offering 16 million colors with adjustable brightness. The lights can also show different patterns based on the weather. You can set timed and scheduled modes for convenience. While the lights can be cut along the designated line, the cut-off part cannot be reused.
Voice & Smartphone Control: The smart LED strip lights no longer need manual control. You can control them using Alexa Echo and Google Assistant through voice commands. You can also turn your lights on and off, adjust colors, and brightness from anywhere. Note that 5G Wi-Fi is not supported, and voice devices are not included.
Easy Installation: Before installation, ensure the surface is clean, dust-free, and dry. Industry-leading adhesives are used to prevent the lights from falling. Simply follow the manual for a quick setup that takes minutes to complete.
100% Satisfaction Service and Warranty: Our TJOY service team is available 24/7 for quick responses, ensuring your satisfaction. TJOY offers a one-year standard warranty for the product.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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